Maintaining the security of your private data and respecting your privacy rights is a priority at Citadel. We pledge to always fairly and legally process your data, keep it safe to the best of our abilities, and be transparent about exactly what data we collect and how we process it.
What data we collect
Citadel may collect the following information about you:
In certain instances, such as applications for residency, we may need to collect more detailed personal information. Some of your personal data is collected in a direct manner; for example, when you provide your name and contact details to submit an inquiry with Citadel. Other personal data may be collected indirectly; for example, your browsing history as you interact with our website. We may also receive personal data from trusted third parties who provide services to Citadel.
A cookie is a small text file containing information that a web site transfers to your computing device for record-keeping purposes. A cookie cannot give us access to any information beyond what you provide us. Cookies store information about browsing behavior and consumer preferences and can be used to analyze the user experience and personal journey around our website. Most web browsers automatically accept and save cookies; consult your browser's help documentation if you want information about altering your browser's settings regarding cookie processing. If you disable cookies you may still view the publicly available information on our website.
Citadel uses a third-party service, Google Analytics, to collect standard internet log information and details of behavior patterns for visitors of our website. Citadel does not make any attempt to correlate that usage data with a personal identity. We use this service to find out how our visitors are interacting with our website, what changes we can make to improve the browsing experience, and to evaluate the results of our marketing efforts.
In the exercise of providing certain services to you, we may have a need to share some of your personal data with one of our trusted partners.
Citadel will only transmit your personal data to partners who share our commitment to data protection and privacy.
Aside from our trusted service providers, Citadel will not disclose or sell your personal data to any third party, unless required by law.
Links to other web sites
Legal basis for processing data
Citadel collects and processes customers' personal data because it is required for the pursuit of legitimate business interests:
You have the following rights:
If you wish to exercise any of the rights listed above, please email with the details of your request.
Spherexx.com Privacy Shield Policy
Spherexx.com hosts, maintains and or developed this website.
In compliance with the Privacy Shield Principles, Spherexx.com commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Spherexx.com at:
An individual may under certain conditions invoke binding arbitration. Please see the Privacy Shield website for more information on conditions giving rise to binding arbitration.
Spherexx.com commits to cooperate with EU and UK data protection authorities (DPAs) and comply with the advice given by such authorities with regard to data transferred from the EU and UK.
Spherexx.com is responsible for the third party acts within its control that result in the processing of personal data inconsistent with the Privacy Shield Program.
Spherexx.com is also subject to the authority of the Federal Trade Commission.